View Full Version : phone jack question
s13sliderŽ
10-05-2007, 07:37 PM
ok so my phone jack got ripped out of the wall (long story) and its the only phone jack that works in my house , i have four spots to copnnect things on the jack and i have four stripped wires coming out of the wall does anyone know how to hook this **** back up ? the color of the wires coming out of the wall and on the jack are
out of wall wires
1.green
2.white with green markings
3.blue
4.white with blue markings
telephone jack
1.green
2.yellow
3.black
4.red
reps for everyone who trys.
LQQKITZME
10-05-2007, 07:40 PM
you only have to connect two of them.. Red and black < phone jack side> comming out of the wall you have to test but only need 2.. only two have power you can test the power by touching it to your tounge <phone is dc current> its like a 9 volt
s13sliderŽ
10-05-2007, 07:41 PM
i will have to get one of my buddys drunk and let them try that one out but reps for you .
LQQKITZME
10-05-2007, 07:43 PM
have a volt meter use it.. hell touch them together and you won't see a spark the voltage is two weak..
atlvi3tb0i
10-05-2007, 07:45 PM
it you are useing DSL you need all the wire hook up
s13sliderŽ
10-05-2007, 07:47 PM
comcast cable internet and phone service but , the internet is hooked up in my moms room from a jack and i can hook the phone up to her modem and it works but not into the wall . my jack is the only one in the house that works and i have wireless in my room so i cant just hook it to my computer.
quickdodgeŽ
10-05-2007, 07:54 PM
If you have only one phone line in your home, the red and green wires are all you need to worry about. They make the primary line work.
You don't have any orange/white wires? Later, QD.
s13sliderŽ
10-05-2007, 08:00 PM
not that were hooked up . all those are stuffed back in the wall
s13sliderŽ
10-05-2007, 08:01 PM
sorry qd gotta spread my rep , i get you when i can.
quickdodgeŽ
10-05-2007, 08:01 PM
Does the blue wire have smaller white stripes on it? Later, QD.
s13sliderŽ
10-05-2007, 08:02 PM
yes
quickdodgeŽ
10-05-2007, 08:03 PM
Match the blue w/ white stripe wire to the red wire and the white w/blue stripe wire to the green wire. That should provide you with a workable dial tone. Later, QD.
s13sliderŽ
10-05-2007, 08:07 PM
didnt work
quickdodgeŽ
10-05-2007, 08:10 PM
I'm sorry, I don't know what to tell you then. That's how mine are wired. Later, QD.
s13sliderŽ
10-05-2007, 08:11 PM
thanks anyways man , and damn you really go out of your way to help somebody . thanks a ****load bro.
s13sliderŽ
10-05-2007, 08:15 PM
i touched all of them to my tounge and didnt feel ****, and i cant find my volt meer either but i get nothin on a test light
quickdodgeŽ
10-05-2007, 08:18 PM
thanks anyways man , and damn you really go out of your way to help somebody . thanks a ****load bro.
No problem. If you're not getting any "spark," then you've got fried wiring anyways. That would explain why it doesn't work.
The phone jack itself has only 4 pins in it? Later, QD.
s13sliderŽ
10-05-2007, 08:20 PM
it has four screws on the back if thats what you mean , but from where my moms computer is wired from the cable modem to the phone jack does the same thing , gives to "spark" but our internet works.
chrisdavis
10-05-2007, 08:47 PM
do you have an orange wire and a white with orange stripe?
s13sliderŽ
10-05-2007, 08:49 PM
yes but they are tucked back into the wall and not striped so therefore was not used with my phone/phone company but if you have any suggestions with that wire i will def. try it.
chrisdavis
10-05-2007, 08:58 PM
yes but they are tucked back into the wall and not striped so therefore was not used with my phone/phone company but if you have any suggestions with that wire i will def. try it.
Those are your secondary line. I didnt know if they were wired in or not (obviously not since they are tucked back). Its possible that you broke a wire when the phone jack got snatched out. You could try going out to the source and switching over to the orange group. If you do this take the blue group out, put the white w/orange stripes on the green and the orange w/white stripes on the red. Then do the same at the phone jack.
s13sliderŽ
10-05-2007, 09:03 PM
Those are your secondary line. I didnt know if they were wired in or not (obviously not since they are tucked back). Its possible that you broke a wire when the phone jack got snatched out. You could try going out to the source and switching over to the orange group. If you do this take the blue group out, put the white w/orange stripes on the green and the orange w/white stripes on the red. Then do the same at the phone jack.
didnt work and i gotta spread the love but i will hit you up as soon as i can and thanks for trying .
chrisdavis
10-05-2007, 09:04 PM
didnt work and i gotta spread the love but i will hit you up as soon as i can and thanks for trying .
Did you go to where the other end is wired up and switch them there as well?
s13sliderŽ
10-05-2007, 09:07 PM
outside ? if so then no .
chrisdavis
10-05-2007, 09:18 PM
outside ? if so then no .
Thats why it didnt work you have to do it at both ends.
s13sliderŽ
10-05-2007, 09:24 PM
i just went oustide and couldnt even find a comcast box the only one i found was bellsouth and the test line gave the phone power but no dial tone
chrisdavis
10-05-2007, 09:34 PM
Wait do you have comcast digital phone service or a regular land line?
s13sliderŽ
10-05-2007, 09:40 PM
digital phone
chrisdavis
10-05-2007, 09:44 PM
Ahhh. The Comcast guy should have wired the phone service into the whole house. If yours is the only one that worked (before the accident), then it may have been installed incorrectly. You may need to have comcast come back out and take a look at the whole system. Meanwhile you can plug the phone itself into the back of the modem and have a working phone.
s13sliderŽ
10-05-2007, 10:00 PM
yea but when i plug it into the modem in the "phone " spot it doesnt work . i have to plug it into the modem where the internet line goes the i dont have internet . i guess i just need to call comcast . "you're a tiger now " hahahaha . but they still suck.
When was the last time the phone jack worked? (Very important before I answer the question)
Havent read the replies but with the phone jack the red and green will give you dial tone, but make sure you look at the jack and look to see if any of the copper prongs inside the jack are messed up.. if so you wont get a dial tone even if it is wired correctly.
You said there is green and green/white wire also blue and blue/white wire. First off.. comcast technicians know jack **** about phone service so theres no telling how they wired it. But if the green and green/white (usually considered for the 3rd line but also used if the blue and orange pairs go bad) is stripped then try"
green to red
green/white to green on phone jack.
I'll be back to check later
Init2winit
10-06-2007, 07:47 AM
Havent read the replies but with the phone jack the red and green will give you dial tone, but make sure you look at the jack and look to see if any of the copper prongs inside the jack are messed up.. if so you wont get a dial tone even if it is wired correctly.
You said there is green and green/white wire also blue and blue/white wire. First off.. comcast technicians know jack **** about phone service so theres no telling how they wired it. But if the green and green/white (usually considered for the 3rd line but also used if the blue and orange pairs go bad) is stripped then try"
green to red
green/white to green on phone jack.
I'll be back to check laterComcast techs know jack sh!t about anything. I had them one time blame my internet not working due to a virus on my pc.....he said that because he seen a virus scan happening while he was trying to fix the internet connection problem. It ended up being the lines outside, which I was only one of several people in the neighborhood to have the problem.
s13sliderŽ
10-06-2007, 07:28 PM
When was the last time the phone jack worked? (Very important before I answer the question)
a week ago
No telling how they wired it but do as i said in the previous post
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