Statefarm is NOT there.
My insurance company is Allstate, they do everything but spoon feed me and give me a foot rub anytime i have to deal with them.
so now let me move on to a recent experience with statefarm.......
so, we all know females cant drive and giving them a driver's license is ultimately going to lead to them randomly colliding with other objects. So a girl who isnt paying attention to what she is doing backs into my bike and knocks it over. Shit happens... exchange insurance blah blah blah....
Call up statefarm and talk to a female agent, she gets the info and all that and tells me a tow truck will come get the bike and deliver it to one of their stations where they do claims adjusting. I suggest a better idea, send a claims adjuster to my house. She says that cant happen. So i say ok, how about i drive the bike to the place and then you provide me with a rental car/bike to return home in. She says that cant happen that she cant provide me with a rental car. I ask why not, she says because the bike is a recreational vehicle, i tell her that she doesnt know that, a bike isnt a toy its a means of transportation, that if the only way they can do business is to take my bike then they have to provide me with transportation to replace it. She's getting angry and hostile on the phone saying that i can either do it or not do it that this is the only way theyre going to fix it. I tell her no, theyre going to fix whether she likes it or not and theyre going to do it around my time frame and accommodate me, that's how insurance works, you dont have the choice to fix or not. She again says no and says i can either take it or leave it. I tell her not to worry about it, that i am going to allow my insurance company allstate to fix it because i'm tired of dealing with you idiots, that i'll have either them or my lawyer contact them about financial reimbursement, that i cant wait to get on the phone with my insurance company so i can actually talk to someone who isnt an idiot and that i'm pretty sure they are going to be more than happy to either come to my house or provide me with a rental car and that since bike shops dont operate with the same quickness of your in and out car shops, i look forward to kicking back in a nice new rental car for the next few months.
Needless to say, they call me back. "Shenequa" or whatever her name was is no longer on the phone and the new guy agrees to send an adjuster to my house.
Statefarm should change there jingle.....




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