Jazz pro parts ripped me off! watch out
So I went on thier website and saw they had the best prices I could find for RB's. Advertised an R34 RB26DETT motorset with trans and uncut wiring harness for $3500. (the prices have changed since)
So I called them to confirm and they told me they would have me one within 30 days. Sent them the money through paypal. A motor shows up at my door 2 weeks later. I notice right away its an R33, AND its missing the trans. I called Jazz pro and told them that I refused shipment because they sent me the wrong motor and without trans. He told me he'd be more than willing to fix the problem, but I'd have to pick the motor back up from the shipping company. He said he would send me the correct motorset and pick up the other one then. So I go get the R33 motor. and realize it has no starter and the wiring harness is cut also.
So I waited a month, still no motorset. I e-mailed them asking about it and no response. So I call them again. This time I talked to Jazz himself. I told him that I could deal with the R33 engine since I was going single turbo anyways. I even told him that I could work with the wiring harness since I had another lying around. I told him that I was tired of waiting and I wanted to finish the car, so I was willing to keep the motor IF he would send me the difference in price (I paid $3500, R33 was priced $3200) and send me a transmission. He tells me he's NOT refunding any money, but he would send me a transmission. He said the website was priced wrong, but it's been price the same ever since.
So we argue for a while, and he finally says he will refund $100 and send me a trans. I was like WTF?? I fanally got tired of argueing and said fine, thinking I would just get me money back through PayPal. Wrong, paypal has a 45 day limit for disputes. Its been awhile now and still no money or trans. He wont return e-mails or phone calls.
After all this, I go back to his website and of course the same prices are still up (prices have changed since though). And all the annoying BS statements about customer service. I noticed there is a "feedback" section for almost every product on there. I post up what happened on the RB26. It disappears the next day.
My lawyer is sending them a letter, we'll see what happens after that.
Reply With Quote
Originally Posted by LeX
