I've dealt with them too and never had a problem. I've only gotten one bad motor and that was from Jhot and by the time I got around to putting it in the warranty was over so I screwed myself on that one. Whenever you buy a motor you need to be ready to put it in upon delivery, it needs to be one of the last things you buy. Many companies only offer 30 days and they can't be sure what happened to the motor once it leaves there so many are pretty strict on following their warranty. You waited too long to put it in and it came back to bite you, its not completely NAD's fault. If you talked to them like you wrote your post I can understand why they blew you off, you truly need to learn to write and speak at least at a 9th grade level if your going to get anything accomplished.