I've never owned a business per se but if it was me in her position A. his cars wouldn't have left the shop until they were immaculate and common sense and pride would dictate that and B. I would have never allowed this shyt to get online because I wouldn't have given BUGMAN enough time to express his feelings about the situation because I would have made damn sure to do whatever the situation called for. POINT BLANK.

If the situation merited me working all day and into the night to make it right then dammit, that's what I would have done.