ok,so my mom downloaded some "PC helper" from "microsoft" it was supose to make it better.?
anyways,I went and Removed the program,system restore,ect..

Ever since she installed it,she cant get on the internet.Mine works fine,Laptop fine also.

anyone ever heard of this?Ill get the name of the program to clear things up.
she has nortons antivirus,and some spyware program also but they dont detect anything..