Quote Originally Posted by tracy
I thought we were talking about MY effect on the business. Everyone knows that no one likes me and Dan is the bomb. BUT as far as my effect on the business (to keep it on topic). I'm the reason we don't have to worry about what some of you think anymore....vagina FTW!
Honestly, if I were a customer, this is how I would look at it:

Are you, Tracy, personally working on my car if I was at BG? No, that would be up to one of the mechanics. So, would your personality affect what is being done to my car? Absolutely not. Why should BG's reputation be affected by Tracy's opions? It should not. The factor that would pull me into a shop is their workmanship.. BG is good in my opinion.