I don't believe the hype, I know that the job of the ITs are to hype you up about the company etc. It's easy to see through it, but regardless it's still a good job. The people that work there are great, and the regular customers are just as much fun. I don't see that when I go into Racetrac's. I see people that are bored, I see dirty stores, I see crusty burnt hot dogs/taquitos. I see poor customer service. I'm not trying to argue with you, you've seen more/experienced more than I have. I'm simply giving my opinion based on my experiences.