I have a question reguarding business ettiquette and protocol.
What events could possible transpire for an outcome, such as the following,
to happen?
If consumer "X" takes a vehicle to shop "Y" and is getting a "swap" what type of events could take place where customer "X" after 1 year, and "an amount above 10,000 dollars later, gets the vehicle back as a "shell"? Is there any type of situation that could justify a person, receiving in the end, less than he started with and paying a shop that type of money? What is your take on this vague outline?