DO NOT USE HONDA PARTS CONNECTION

[Vteckidd]

11-20-2006

About a month ago we were doing an auto to manual swap on a Honda Accord. I called to get a quote on some hard parts like a slave cylinder, clutch master cylinder, hard lines, pedals, starter, cables, etc.

I was given a quote an told it would be delivered to me the following day.

The following day, no phone call, no delivery. i called back and they said "we had no one going to powder springs today, we will deliver it tomrrow". I offered to just p ay shipping since it is a good distance apart, they refused and said delivery was fine.

Next day, no delivery, no phone call. i called back again, and they said no deliverys were done that day, so i just said i would come get it.

I went up there to pick up my parts, they gave me a box with everything just thrown in it. I took a quick inventory and was in a hurry, paid an left. Get back to the shop i was missing:
ECU
Slave cylinder
only half of the Hard lines were packed up.

I called them back and they offered to ship me the rest of the stuff. Took them 3 days to ship it an at least 5 more phone calls to them to get them to do it. AN i only received the ECU.

I had another car that needed a wiring harness. i called Honda Parts Connection the week BEFORE THANKSGIVING. They said the harness was in stock, they would deliver it.

The following day, no phone call, no delivery AGAIN. i then called an they said they would deliver it AGAIN. next day comes, no delivery for the 5th time. I finally called an said, "JUST SHIP IT" they assured me it would ship that day.
After a few days went by an the thanksgiving holiday, no harness shows up, no phone calls. I called them last week an they put me on hold for 30minutes. i FINALLY get ahold of someone an they said that they were waiting on cars to get dissasembled from the auction and that they were already there should be any day now the harness would ship.

1 week goes by, NO HARNESS, NO DELIVERY, NO SHIPPING. So i called back again today, and they tell me " the cars still arent here" so another lie was told.

here it is 3 weeks later an i still have no harness.

HORRIBLE customer service, HORRIBLE business to deal with, very unorganized an the sales people are to say the least, incompetent.

Sucks for them cause we are CONSTANTLY ordering parts like what they have, and they just lost a very lucrative customer.

DO NOT DEAL WITH THEM, pain in the ass and not worth the trouble.

12-13-06
UPDATE:

Lee From Honda Parts Connection gave me a call today and was very apolagetic. He was very professional and seemed genuine about the mistakes an mishaps.

Regardless of the problems i have had, that goes a LONG WAY im my book to recognize a problem and to pick up the phone and try to make it right.

Ill probably give them one more try to make it right on another car we have and see what happens.

[§treet_§peed]

^^ see i had mentioned this a while back in a thread about them...but nobodty wanted to listen to it,,,but see here's more proof of how gay they are

[pitbull325]

You're right, they will have you drive for 2 hours saying they have a part and they won't have it. They're a bunch of dicks, like it's too much trouble to wait on a customer. I'll drive an hour out of my way not to use them. GO GATORS!

[pimp06]

YEA BEWARE

[2.0civic]

i went up there the other day to get a window switch for my car...they said they didnt have it...WTF? i saw 4 cars like mine sitting there and they dont have one fucking switch? took them 45 minutes to come back too. funny part is, on their ebay store, they have it....Mike, that white hatch i was telling you about also....they arent sellign it whole now and are parting it out for some reason. its also on their ebay store for parts and i called and offered them 1500 as it is now and they said "no we are parting it out"


douchebaggery

[ORGANIZATIONXIII]

fuck them.

sorry forward this shit to them and post it everywhere

I never used them in the 1st place because they charged an arm and a leg for everything

[Deaf Pimp]

Wait, these guys are still in business? I'm surprised.

[Vteckidd]

someone email this thread to them

[2.0civic]

http://cgi.ebay.com/ebaymotors/92-95-Honda-Civic-4DR-Sedan-Master-Window-Switch_W0QQcmdZViewItemQQcategoryZ50459QQihZ001QQi temZ110033378742QQtcZphoto


switch i needed; not in stock. how are they going to ship this to a customer then?


http://cgi.ebay.com/1994-Honda-Civic-VX-Hatch-Parting-Out-Used-Parts-OEM_W0QQitemZ110060290503QQihZ001QQcategoryZ47121Q QtcZphotoQQcmdZViewItem


was a perfect body hatch when i saw it a few weeks ago (now apparently has damage from god knows what) offered $1k for it and a guy there said he would take it. i told them me or a friend would get it in the next three days or so but definately by that sunday. Guy goes out of town for a few days and now they are parting it out. Its weird too cause when i talked to him about it i asked why he didnt put it in AT and he said he didnt want to advertise it....seems shady now too looking back on it

[civic95]

Yeah I learned this 5 yrs ago. Bad thing is they buy almost every wrecked honda in the state of GA. at the auctions.

[Bballjamal]

Yeah I learned this 5 yrs ago. Bad thing is they buy almost every wrecked honda in the state of GA. at the auctions.


Them and BMVW down here in Fairburn/Union City

[Benefit]

overpriced liked crazy...wanted 150$ for a 240sx cat converter..

[hondamex7217]

FUCK HPC.. they are over priced as hell

[Infinite]

i like my wholesale pricing... deal direct with an actual honda dealership. no runaround no bullshit, get the right part on time everytime

[SE-Rious1]

i sold a h22 to them a year back for $100 bucks and that was me taking a huge loss. when i take the car there the assholes told me to unload it in the yard so i did then they gave me $75 bucks i asked why ? they said cause i didnt mention the car only had steelies on it. i was like WTF ?

they suck major ass and there prices are shitty

[Bruce Leroy]

THE SAME SHIT HAPPENED TO ME!!!

I hit acurb doing ricer shit, so i need a new control arm.

Called them up on monday, they said that they had one and would deliver it to the shop the next day. Well 3p.m tuesday comesa sround and I have no control arm. I call them up and thay say that they don't even have one in stock. SO i said fuck it and got one from the stealership.

[The Ren]

They actually did ok on the civic tranny... It was a bit over $700 for a Tranny and to put it in.. only reason I had it done there is I had no way to get the car out to one of the shops I would normally use.. they did have shitty buisness though as they promised me they would come get the car.. and on the day they were supposed to.. instead of calling me.. I called me to find out their truck was "down".. $80 on a fucking tow to them... I doubt Id use them again..

[2.0civic]

THEY CHARGED A GUY THE OTHER DAY TO DO A HEADGASKET $2300 AND THEN SAID AND I QOUTE "WE ACTUALLY CUT YOU A DEAL BECAUSE OUR GUY SAID IT WAS A LX AND IT WAS A EX SO YOU SAVED SOME MONEY OR IT WOULD HAVE BEEN $3300" I WAS LIKE GOD DAMN! IM DOING THE WRONG JOBS

[Crazy Asian]

I ono who that guy was but he screamed at me just because I was looking at a part. Fuck them I Was about to buy a hood but never have any prelude parts. Never.

[Vteckidd]

THEY CHARGED A GUY THE OTHER DAY TO DO A HEADGASKET $2300 AND THEN SAID AND I QOUTE "WE ACTUALLY CUT YOU A DEAL BECAUSE OUR GUY SAID IT WAS A LX AND IT WAS A EX SO YOU SAVED SOME MONEY OR IT WOULD HAVE BEEN $3300" I WAS LIKE GOD DAMN! IM DOING THE WRONG JOBS
HAHA cause VTEC COSTS MORE LOLOL

SOMEONE PLEASE EMAIL THEM THIS THREAD PLEASE

[§treet_§peed]

give me there link or addy and i will

[Vteckidd]

I pmed an emailed them this thread, they have an IA USERNAME, its HPC.

there is a thread in the HONDA section where someone was asking about HONDA JUNKYARDS an they responded in it

[§treet_§peed]

^^ oh yeh i forgot about that i confronted them and they got all pissy with me

[ORGANIZATIONXIII]

well this thread will hopefully shed some light to them..

and seeing the potential customers they've lost

[HiPSI]

sounds like my dealings with hinson.... it truly sucks dealing with the incompetent.

[green91]

ive personally witnessed them selling a bad h22 auto trans and refusing to refund or exchange

[MR. 200SX]

When I had my civic about 4 years ago I used them. This pieces of shit are way over their head. I hope they go out of business and lose all their fancy cars they have bought from pretty much stealing. They only difference between HPC guys and a bunch of thieves is that HPC guys are not wearing a mask.

[RISKYB]

yeah all they do is give people the run around, jack you on the pricing, and if your merch is broke o well so sorry no swaps either
they suck ass

[The Green Monster]

arson FTW!!!

[§treet_§peed]

i was gonna emial the link to this thread then tell them to lick my balls..but i refraind

[£G2♣]

honda connection has been knowned ass ripp off lol.....seriously they are....you been in there?....you see that big sign.....''COMPLAIN ABOUT OUR PRICE, WE RAISE UP THE PRICE'' some bs like that.....i bought a ecu from them for 180$...less then 30 minutes they wont even give me my refund....

[Dirty Octopus™]

yeah... they try to haggle too much for me..
i go in there asking for a part (that they obviously dont have a price for) then the dude with the black curly hair, that looks kinda hispanic but is just a white guy, busses out with....
"Okay look, how much you tryna spend?"
all impatient like and shit! im like well shitt.... NOTHING! you dont do business like that. IMO. give me a price and if i feel its reasonable or in my means i will make the purchase. thats it. no silly "deals". i just dont like BS

BRB, Slave Cylinder :bump:

[90DB1]

SAP SUCKAS

[Dirty Octopus™]

SAP SUCKAS
Yeah B...
Honda Parts FTL :no:

BRB, The Late Night Tip :bump:

[Xrated O.G.]

I realize that everyone has different encounters with others but as for me I have had nothing but excellent service from them. They have been more than helpful on many diffect ocassions.



Disclamer: Dont start the flame wars just because of my excellent encounters. I see that its an odd opinion of these guys.

[2.0civic]

I realize that everyone has different encounters with others but as for me I have had nothing but excellent service from them. They have been more than helpful on many diffect ocassions.



Disclamer: Dont start the flame wars just because of my excellent encounters. I see that its an odd opinion of these guys.


DONT GET ME WRONG THOUGH, THERE ARE TIMES IVE HAD GOD BUT GOD DAMN, YOU LIST A PART FOR INSTANT SALE ON EBAY, AND DONT HAVE IT IN STOCK? WTF?

[HeLLo iM iZzY]

I had an OK business with them but after seeing this thread I dont think I want to take chance and get screwed over.

[silversol]

I can not beleve they are still in business!

[Vteckidd]

apparently the thread worked, i got a call from lee today, i didnt get a chance to call him back, im sick, ill give him a call tomrrow. see whats going on

[fight club]

apparently the thread worked, i got a call from lee today, i didnt get a chance to call him back, im sick, ill give him a call tomrrow. see whats going on

your fucking always sick. i dont know if i can drink with you agian. never know what you might be breathing on us.

[speedminded]

I cant believe these guys are in business.

About a month ago we were doing an auto to manual swap on a Honda Accord. I called to get a quote on some hard parts like a slave cylinder, clutch master cylinder, hard lines, pedals, starter, cables, etc.

I was given a quote an told it would be delivered to me the following day.

The following day, no phone call, no delivery. i called back and they said "we had no one going to powder springs today, we will deliver it tomrrow". I offered to just p ay shipping since it is a good distance apart, they refused and said delivery was fine.

Next day, no delivery, no phone call. i called back again, and they said no deliverys were done that day, so i just said i would come get it.

I went up there to pick up my parts, they gave me a box with everything just thrown in it. I took a quick inventory and was in a hurry, paid an left. Get back to the shop i was missing:
ECU
Slave cylinder
only half of the Hard lines were packed up.

I called them back and they offered to ship me the rest of the stuff. Took them 3 days to ship it an at least 5 more phone calls to them to get them to do it. AN i only received the ECU.

I had another car that needed a wiring harness. i called Honda Parts Connection the week BEFORE THANKSGIVING. They said the harness was in stock, they would deliver it.

The following day, no phone call, no delivery AGAIN. i then called an they said they would deliver it AGAIN. next day comes, no delivery for the 5th time. I finally called an said, "JUST SHIP IT" they assured me it would ship that day.
After a few days went by an the thanksgiving holiday, no harness shows up, no phone calls. I called them last week an they put me on hold for 30minutes. i FINALLY get ahold of someone an they said that they were waiting on cars to get dissasembled from the auction and that they were already there should be any day now the harness would ship.

1 week goes by, NO HARNESS, NO DELIVERY, NO SHIPPING. So i called back again today, and they tell me " the cars still arent here" so another lie was told.

here it is 3 weeks later an i still have no harness.

HORRIBLE customer service, HORRIBLE business to deal with, very unorganized an the sales people are to say the least, incompetent.

Sucks for them cause we are CONSTANTLY ordering parts like what they have, and they just lost a very lucrative customer.

DO NOT DEAL WITH THEM, pain in the ass and not worth the trouble.But they have a great looking office area now, hahahaha! They have ALWAYS sucked when it comes to customer service.

I try to avoid them at all cost but sometimes just have to breakdown and stop by there. That place has so much potential and they could care less :2cents:

[Ran]

D@mn, where am I gonna find my VTEC modulation timer now?

[Vteckidd]

seymour222 was deathly ill, i told him to stay the fuck away, an he came up here coughing his ass off.

i got whatever he had, an so did emminodagreat. I am quitting smoking, my immuce system must be shot

[fight club]

seymour222 was deathly ill, i told him to stay the fuck away, an he came up here coughing his ass off.

i got whatever he had, an so did emminodagreat. I am quitting smoking, my immuce system must be shot


it sounds like you have roflcoptosis, you should pm psycho to get some pennesilin. for more information, refer to my thread in speedmonkey.

[SR20pilot]

I just read the first page so sorry if this is a repeat....
www.hondapartscheap.com is awesome. New parts way cheaper than Honda dealer. Pretty much half price.

[§treet_§peed]

apparently the thread worked, i got a call from lee today, i didnt get a chance to call him back, im sick, ill give him a call tomrrow. see whats going on haha sounds like Pwnage

[EmminoDaGreat]

very much so...

[Seymour222]

seymour222 was deathly ill, i told him to stay the fuck away, an he came up here coughing his ass off.

i got whatever he had, an so did emminodagreat. I am quitting smoking, my immuce system must be shot


I totally covered my mouth, though.

[Fast Shadow]

SARS = JDM

[Vteckidd]

UPDATE:

Lee From Honda Parts Connection gave me a call today and was very apolagetic. He was very professional and seemed genuine about the mistakes an mishaps.

Regardless of the problems i have had, that goes a LONG WAY im my book to recognize a problem and to pick up the phone and try to make it right.

Ill probably give them one more try to make it right on another car we have and see what happens.

[speedminded]

UPDATE:

Lee From Honda Parts Connection gave me a call today and was very apolagetic. He was very professional and seemed genuine about the mistakes an mishaps.

Regardless of the problems i have had, that goes a LONG WAY im my book to recognize a problem and to pick up the phone and try to make it right.

Ill probably give them one more try to make it right on another car we have and see what happens.Some people don't quite understand how much pull you may have on the internet and what it can do to or for their business. A majority of the salvage parts companies avoid forums and online classifieds like a plague yet their entire business could survive solely from it :dunno: ...on that note, screwing the wrong person can completely ruin them too! Good to hear it's working out for you :goodjob:

With the amount of publicity this forum gets HPC is crazy not to be a site sponsor and be browsing the wanted ads nearly daily. :2cents:

[§treet_§peed]

:stupid:

[smokeyj]

yea ill never use them again every time i use them i have problems they tell you one thing on the phone and when you get there it a whole different story I hate those sons of Bitches