Computer keeps restarting

[TonyRSX]

Ok so i have a HP Pavilion desktop computer that runs on Microsoft Windows XP. Recently I had to do a system recovery using my recovery disk. I ended up losing my microsoft office and a few other things that I needed. So, I reinstalled microsoft office and it said that i needed the microsoft service pack. I downloaded the microsoft service pack from the microsoft website. Things ran smoothly for a few weeks. Then recently i decided i'd run the defrag. For some reason it didn't start, so i ended up restarting my computer. Once i restarted it, the computer would get to the white HP start screen that has the "F1: Setup" and "F10: System recovery" options at the bottom, and the computer would just restart after that.

I tried running in all the save modes and choose the system recovery option, and the same thing would happen, it would just restart. I tried to run the start up beginning with the CDROM drive and had my system recover disc in it. The disc would read but then an error would come up that reads, "These system recovery CDs do NOT support this HP PC model" when I just used this damn CD for the last recovery. Now im stuck with a computer that just keeps on restarting.

Also, when i tried the Directory Services Restore Mode in the microsoft windows recovery console, it gave me the blue screen with
Technical information:
*** STOP: 0x00000024 (0x001901FF, 0x823846c8, 0xc0000102, 0x00000000)
If that helps any...

If anyone has a solution or can help me in anyway, I'd really appreciate it. Thanks

[civicturbo10]

I googled and couldn't find out what kind of error that is. At least the PC does post to an error. If your like me you just want the PC to work. Try reinstalling Windows fresh. I do it all the time and b/c i triple archive my data, no risk of losing precious data. Boot to CD and see if you can do a fresh install. For me most of the time it's not worth it to figure out when i have a ghost image and back online in 30 min flat. All my settings and software ready to roll...

[TonyRSX]

I googled and couldn't find out what kind of error that is. At least the PC does post to an error. If your like me you just want the PC to work. Try reinstalling Windows fresh. I do it all the time and b/c i triple archive my data, no risk of losing precious data. Boot to CD and see if you can do a fresh install. For me most of the time it's not worth it to figure out when i have a ghost image and back online in 30 min flat. All my settings and software ready to roll...

Hey thanks man i appreciate it...but im not exactly very computer savvy lol you're gonna have to put it a lil more simpler haha

[TonyRSX]

and yea...i just want my computer working again...and IF POSSIBLE i'd like to keep my files such as pictures, music, and documents...but if worse comes to worse...then i gotta do whatever will fix the problem

[civicturbo10]

and yea...i just want my computer working again...and IF POSSIBLE i'd like to keep my files such as pictures, music, and documents...but if worse comes to worse...then i gotta do whatever will fix the problem


Reinstall windows and you will lose all of your data. Unless you had partitions. Remember it's a rule to back up your data. Hard lesson to learn but when you lose precious pics or financial data...:doh:

Let me see if you i can find a diy write up...

[civicturbo10]

ok i found this link. To get to that screen, press Delete or F2(i forget but i know what to do when i do it, lol). Sometimes it's F8 key.

You press that key just as you touch the power on button from a cold start. Follow the instructions and browse around in there. Once you set it, F10 to save and it should reboot. Try not to mess with other settings if you not quite sure what it does. Give it a try, lol.

http://www.hiren.info/pages/bios-boot-cdrom

[TonyRSX]

ok i found this link. To get to that screen, press Delete or F2(i forget but i know what to do when i do it, lol). Sometimes it's F8 key.

You press that key just as you touch the power on button from a cold start. Follow the instructions and browse around in there. Once you set it, F10 to save and it should reboot. Try not to mess with other settings if you not quite sure what it does. Give it a try, lol.

http://www.hiren.info/pages/bios-boot-cdrom

yea i tried to boot from CD...thats when it gave me the error "These system recovery CDs do NOT support this HP PC model"...when ive used this recovery CD in the past to do a system recovery...I think installing the service pack 3 fucked everything up cuz i read on other forums that thats what happened to other people as well...

[civicturbo10]

Interesting. I build from the ground up and so i'm not exposed to OEM builds with recovery CDs. Well, ask a buddy to borrow a windows Xp disc and try to do a fresh install. If no can borrow, i am fresh out of options for you lol, Just short of techy friend or computer repair facility.

[TonyRSX]

thanks man...appreciate the effort

[civicturbo10]

let us know how it turns out.

[djmaddmartin]

I suspect your motherboard is going bad. That error comes up on hp motherboards that havn't been tattooed. I see this occur when people replace their hp motherboard. It will always say you have the wrong discs until the motherboard it tattooed. I know you can find the software to do it online just don't remember where. The bigger issue is if your motherboard is going bad it may not fix the restore disc issue as the board will never take the tattoo. Have you tried any diagnostic tools yet to determine if any of your hardware is bad esp the mobo or memory?

[civicturbo10]

I once had a bad MOBO. The symptoms were so strange. It was a Abit brand and one day it would just barely get out of posting and error. I never figured out how it went bad and had the board for quite a while( 1 yr+).

[TonyRSX]

I suspect your motherboard is going bad. That error comes up on hp motherboards that havn't been tattooed. I see this occur when people replace their hp motherboard. It will always say you have the wrong discs until the motherboard it tattooed. I know you can find the software to do it online just don't remember where. The bigger issue is if your motherboard is going bad it may not fix the restore disc issue as the board will never take the tattoo. Have you tried any diagnostic tools yet to determine if any of your hardware is bad esp the mobo or memory?

No, haven't tried any diagnostic tools or anything else since I can't even get into my desktop screen...the computer restarts itself before it gets there...I tried all of the safe modes and the same thing happens...so right now im basically stuck with a computer that keeps restarting...only things I can get into are the F1 Setup screen and the F8 Startup options screen...

[redpanda]

backup all of your important files online before your mobo or another part craps out. I've had similar experiences until my hdd just suddenly died.

[leroy12]

hey i had a similar problem with my deal a few years back. it would start up beap a few times then automatically restart. it would do this over and over. all i did was remove the CMOS battery for about 20 secs then put it back onto the motherboard. Not sure if it will solve your problems but it could help. lmk if i was of any hel.

[TonyRSX]

hey i had a similar problem with my deal a few years back. it would start up beap a few times then automatically restart. it would do this over and over. all i did was remove the CMOS battery for about 20 secs then put it back onto the motherboard. Not sure if it will solve your problems but it could help. lmk if i was of any hel.

hmmmmmm....at this point ill try just about anything lol...just one problem...i dunno where the CMOS battery is or what it looks like...:thinking:

[TonyRSX]

nevermind...googled it...ill try it out and let you know how it goes...hopefully it works...

[SmackedInATL]

yea i tried to boot from CD...thats when it gave me the error "These system recovery CDs do NOT support this HP PC model"...when ive used this recovery CD in the past to do a system recovery...I think installing the service pack 3 fucked everything up cuz i read on other forums that thats what happened to other people as well...

You are getting that message because the HP CD's you have don't match the tattoo number on the motherboard. Its an HP thing.

[bonezMTA]

porn viruses?

[KillTheCrow]

Could need a new PSU. I got the same message on one I pieced together. Just needed more wattage.

[600 Double R]

my hp laptop is doing the same thing. it starts up when it wants to tho. i installed a fresh copy of vista on it and ive read up that its the motherboard going bad.

[TonyRSX]

my hp laptop is doing the same thing. it starts up when it wants to tho. i installed a fresh copy of vista on it and ive read up that its the motherboard going bad.

yea...taking out the battery didn't work...so now im thinking it might be my motherboard...which sucks...what should i do now?

[punkr6]

another reason to buy a MAC...