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View Full Version : WTF / Sears / Craftsman


ILOVEKIDDRACING
05-02-2009, 02:13 PM
I took a broken ratchet into sears today and they told me they don't exchange them anymore? That they send the ratchets off and theres a 3 week turnaround for them to be fixed?

Did they just bullshit me... or is this some new policy? I've never had any problem in the past.
B00STedSvT
05-02-2009, 02:18 PM
The Snap on guy Usually Has a replacement on his Truck when i break things... You probly wouldn't know anything about That though
btstone
05-02-2009, 02:21 PM
The Snap on guy Usually Has a replacement on his Truck when i break things... You probly wouldn't know anything about That though

the gangsta ass reply
ILOVEKIDDRACING
05-02-2009, 02:22 PM
The Snap on guy Usually Has a replacement on his Truck when i break things... You probly wouldn't know anything about That though

http://c3.ac-images.myspacecdn.com/images01/97/l_b3d2743858b1ca481d3f76a9e2031476.jpg
NewGen33
05-02-2009, 02:23 PM
They are required to replace it. I work there so I know this to be true. They should just hand you a new one and trash the old one. :thinking:
B00STedSvT
05-02-2009, 02:25 PM
http://c3.ac-images.myspacecdn.com/images01/97/l_b3d2743858b1ca481d3f76a9e2031476.jpgHell Yea Get some Thacker...Oh wait Im someone Your size..I forgot ur a little bitch...
punkr6
05-02-2009, 02:25 PM
craftsman=garbage, get you a MAC or Snap-on
B00STedSvT
05-02-2009, 02:27 PM
Plain and simple...

Craftsmen=Thacker
Snap on= B00stedSvt
Tech5
05-02-2009, 02:36 PM
lol
Lankhoss
05-02-2009, 03:23 PM
Holy shit, I've never seen a big fat stupid bastard with a chinstrap beard, bicept tattoos, and a football hat that's always worn backwards before!

Where did you find this gem?
Evil Goat
05-02-2009, 03:23 PM
its been a while since ive broken a ratchet, but last time they gave me a replacement on the spot...sounds like you're getting jacked around
SmackedInATL
05-02-2009, 04:26 PM
Shit broke workin on my car! I guess I owe him a ratchet!

Bout to head the sears now and get that set that's on sale.
ILOVEKIDDRACING
05-02-2009, 05:38 PM
I went back up there, and 30 minutes later walked out with a new ratchet. They called corporate and then a district manager.

I know why it was such a hassle but I'll be nice.

Fuck Union City Sears.
Tech5
05-02-2009, 05:47 PM
< every tool I are 90% all Snap on for this same reason.....But glad you got that problem fixed. and yes your being nice because I know why they tried that shit on you too,but I will be nice too!
On_Her_Face
05-03-2009, 10:52 PM
Matco

/thread.
tdurr
05-04-2009, 08:35 AM
wait, isnt this also supposed to be in the WL?? :thinking: :thinking:
Jason..
05-04-2009, 08:36 AM
wait, isnt this also supposed to be in the WL?? :thinking: :thinking:Yea
Init2winit
05-04-2009, 11:24 PM
Matco

/thread.Chinese
On_Her_Face
05-04-2009, 11:25 PM
Chinese

Based out of Ohio.
iEvo
05-07-2009, 12:11 PM
sears is cheap shit, matco is cheap shit, mac and snap-on are more expensive but alot better quality. and i hear people all the time breaking tools and gettin all mad about it but if ur using the wrong toold for the job ur goin to have to expect stuff like that to happen. same reason u dont see people takin off lug nuts with a 1/4" ratchet ect