i ****ing hate customer support...

[MachNU]

30 minutes calling microsoft for my xbox to get routed back to america to speak to someone who spoke english. the first lady i got for customer support didnt even understand my email, becuase the "@" symbol confuzed her over the phone. so i hung up on her, the second time back i got to speak with someone named marvin with a indian accent. next time i call some place like this, i am just going to ask right away to speak to someone is america! :2up:

[Alan®]

30 minutes calling microsoft for my xbox to get routed back to america to speak to someone who spoke english. the first lady i got for customer support didnt even understand my email, becuase the "@" symbol confuzed her over the phone. so i hung up on her, the second time back i got to speak with someone named marvin with a indian accent. next time i call some place like this, i am just going to ask right away to speak to someone is america! :2up:
lol finally get the 3RLOD? How you been man?

[MachNU]

lol finally get the 3RLOD? How you been man?

no got something that no one has had happen. i dont have any graphics or screen, everything runs in the back ground but i dont get a picture! :(

[drupason]

i can believable!!!!!

[cartune]

cz some companies, all csr jobs got move from america to india. not sure about microsoft. cheaper pay, thats y america is in crisis, lost of many jobs to outside countries.

[Alan®]

cz some companies, all csr jobs got move from america to india. not sure about microsoft. cheaper pay, thats y america is in crisis, lost of many jobs to outside countries.
thats a common misconception. bet you didn't know more jobs are lost every year to the advancement in technology then outsourcing to other countries.

[Lucky DAWG]

PS3 For the WIN

$500 June 12th for the new 80 Gig, rumble controller, and Metal Gear Solid 4.
suck it microsoft

[jR1_kS14]

There was something like this on the FX series 30 Days. This man went to India to find a job in customer service. lol

[redrumracer]

no got something that no one has had happen. i dont have any graphics or screen, everything runs in the back ground but i dont get a picture! :(
my cousins does the same thing. when you fig out what it is let me know cuz im just going to by his 360 for either 50 bucks or trade him a dvd player

[Tech5]

Yup this is like with anything these days you get support from who ...someone in bagdad or Japan then maybe in the bay islands lol...who knows where an whom you are talking too...Good luck getting your ****t fixed
30 minutes calling microsoft for my xbox to get routed back to america to speak to someone who spoke english. the first lady i got for customer support didnt even understand my email, becuase the "@" symbol confuzed her over the phone. so i hung up on her, the second time back i got to speak with someone named marvin with a indian accent. next time i call some place like this, i am just going to ask right away to speak to someone is america! :2up:

[.blank cd]

thats a common misconception. bet you didn't know more jobs are lost every year to the advancement in technology then outsourcing to other countries.that is true in some cases, but not tech support

[Alan®]

that is true in some cases, but not tech support
im talking about in general

[MachNU]

my cousins does the same thing. when you fig out what it is let me know cuz im just going to by his 360 for either 50 bucks or trade him a dvd player

basically they dont know either, and i still have 2 years left on my warranty, so i will basically get a new one!

[gforce23]

lol .. the situation isn't any better for calls routed to some center in the U.S. I called Sony Ericsson US tech support the other day (TX) and those idiots had no idea how to resolve a simple problem and kept pushing for an RMA. Turns out I had to do a simple recalibration of the touch screen.

[Got Milk?]

people who dont have no life and play to much are the people who get 3RLOD

[BanginJimmy]

unless you have a common problem calling a CSR for anything more than an RMA number is pointless. They arent techs, they just answer phones and put your answers into a prompt which then feeds them the next question to ask, or a possible remedy.

[gforce23]

unless you have a common problem calling a CSR for anything more than an RMA number is pointless. They arent techs, they just answer phones and put your answers into a prompt which then feeds them the next question to ask, or a possible remedy.

Umm.. just in case you missed a critical word in my post:

lol .. the situation isn't any better for calls routed to some center in the U.S. I called Sony Ericsson US tech support the other day.........
:goodjob:

[blaknoize]

PS3 For the WIN

$500 June 12th for the new 80 Gig, rumble controller, and Metal Gear Solid 4.
suck it microsoftYES indeed.

[blaknoize]

Yall just MAKE UP new lingo or somethin lol. 3RLOD, cuz... I completely and utterly, do not understand. LOLZ

[MachNU]

unless you have a common problem calling a CSR for anything more than an RMA number is pointless. They arent techs, they just answer phones and put your answers into a prompt which then feeds them the next question to ask, or a possible remedy.

no i dont play that much, i think my box just overheated :dunno:


Yall just MAKE UP new lingo or somethin lol. 3RLOD, cuz... I completely and utterly, do not understand. LOLZ

lol i think his acronim was messed up! its 3 red light ring of death! :lmfao:

[BanginJimmy]

Umm.. just in case you missed a critical word in my post:

:goodjob:


If you really think there is a difference between customer support and tech support I really feel sorry for you.

[gforce23]

If you really think there is a difference between customer support and tech support I really feel sorry for you.
Yes, there is. Try IBM's regular customer support # and then call the tech support #. Incidentally, tech support's based out of Dunwoody. You'll be pleasantly surprised. :)
P.S.: No, I don't work for tech support.

[BanginJimmy]

Yes, there is. Try IBM's regular customer support # and then call the tech support #. Incidentally, tech support's based out of Dunwoody. You'll be pleasantly surprised. :)
P.S.: No, I don't work for tech support.

I admit, you might come across a exception once in a while, but try calling Tech support for Dell. they are simply reading off a prompt just like CSR's do.

[UpSideDownDesi]

cz some companies, all csr jobs got move from america to india. not sure about microsoft. cheaper pay, thats y america is in crisis, lost of many jobs to outside countries.
at people like you i point and :lmfao:...when you don't now the facts don't point your finger and blame others.