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View Full Version : Anyone work for Comcast?


kpc2593
10-06-2007, 05:37 PM
I gotta a problem with my internet and cable modem.....already called tech support, but they asked me for money to replace...can anyone help me?

Let me know...thx in advance...
Dracc
10-07-2007, 02:25 AM
I gotta a problem with my internet and cable modem.....already called tech support, but they asked me for money to replace...can anyone help me?

Let me know...thx in advance...


modem? i had a problem with mine.. dont know why they would ask for money.. i went to the comcast store and gave them my old one and they gave me a new one... no money exchanged at all
kpc2593
10-07-2007, 12:41 PM
modem? i had a problem with mine.. dont know why they would ask for money.. i went to the comcast store and gave them my old one and they gave me a new one... no money exchanged at all

ain't that some ****....i don't know why they asking me money....is it cuz im renting the cable modem?
ksniperfox
10-07-2007, 02:12 PM
Or, it's because your black. lololol.


Later, QD.




just kidding.
Dracc
10-07-2007, 05:00 PM
i'm black lol.. and renting meaning you got it from a rent a center place or something.. i've never heard of renting a modem
chrisdavis
10-07-2007, 06:38 PM
i'm black lol.. and renting meaning you got it from a rent a center place or something.. i've never heard of renting a modem

Unless you bought your modem from a store or paid comcast 100 bucks up front for your modem, you are leasing the modem (its the 3 dollar a month charge in addition to your service).
ep9716
10-07-2007, 07:02 PM
Master Reset FTW!!!!.
1. Unplug It
2.Hold Down Reset For 10 Secs (While Unpluged)
3.Plug It Back In (Still Holding Reset Button)
4.For 20 Secs
5.And Then Let Go..

Thats What I Did To Mine...But I Have Bellsouth...
kpc2593
10-21-2007, 11:56 AM
bump...problem still remains unsolved...
Turbo04
10-25-2007, 03:15 PM
If your renting it from them, you should'nt have to pay crap. Call em back and get that switched. But if that don't work buy my old one :)
kpc2593
10-26-2007, 11:42 PM
If your renting it from them, you should'nt have to pay crap. Call em back and get that switched. But if that don't work buy my old one :)

ight...ill see what I can do...thx though...:goodjob:
rizzler
11-06-2007, 10:05 PM
comcast charges about what 3 to 6 dollars per month on the modem?
if you are keeping comcast for the long run, i found it easier to just buy a modem rather then rent it... ebay it and youll basically pay it off in about 13 months
but with your issue about them asking you to pay is bull.. i did rent for the first year i had comcast and and they switched mine out no problem. jus call em back and they should do it for you.... and if not keep bothering them until they do

good luck on it...
~riz