Log in

View Full Version : Wild Wing Suwanee FTL tonight...



rickgiblin
05-20-2007, 10:47 PM
:welcome:

Well, I don't know where to put this so I thought that this would suit it the best. I just got back from going out to eat with my fiance' at Wild Wing Suwanee. We've eaten there many of times and it has been great except for the service which could be a little faster, but except for that, it's a great place until tonight.

So we walk in the door, go to the hostess desk and wait for 5 minutes for a hostess to sit us. So ok, whatever. We sit down and wait for another 10 minutes to be greeted by a male server which was a nice guy, and note, he wasn't even our designated server. (It was NOT packed at all, very few tables had customers) So he takes our order and after that, our designated server finally comes over and introduces herself. We order our entire meal and appetizer with our drinks so it wouldnt take long. So we wait, and wait, and wait on our appetizer. So, im chillin drinkin a beer and I get half way done and our MEAL finally comes out, with our appetizer. So I kindly say, we don't want the appetizer anymore because our food is already here. (Who wants to eat your appetizer with your food, its an appetizer so you can snack while you wait for your food). So she walks off for a minute, then comes back and snatches the appetizer plate off the table, in an extremely rude manner without saying a word. I'm still like whatever drinking my beer. So we start to eat into our wings and notice that they don't seem to taste right. We look at them and theres still blood on the inside of the wings, and the chicken is still mushy and soft from where it wasn't cooked completely. I was disgusted by it. We decide to notify our server that there was a problem, but he/she or whoever it was supposed to be was no where to be found. Five minutes pass and the manager walks out to our table to give us the appetizer back that our server had snatched off our table a while back. (Which was fairly decent of him to do.) We show him the wings and even he is disgusted by the still clucking chicken. Definitely a turnoff for food. So least to say, we didn't end up eating there. Now I do have to give thanks and props to the manager who took care of the problem. He was a genuinely nice guy who seemed to want to do the right thing.

Personally, I think they were just severely understaffed tonight and that caused a lot of the problems we experienced. Will we eat there again... Probably not anytime soon, just because if I get Salmonella I'll sick as a mother and in no shape to eat more chicken.

81911SC
05-20-2007, 10:51 PM
Clif notes?

Echonova
05-20-2007, 10:51 PM
:welcome:

Well, I don't know where to put this so I thought that this would suit it the best. I just got back from going out to eat with my fiance' at Wild Wing Suwanee. We've eaten there many of times and it has been great except for the service which could be a little faster, but except for that, it's a great place until tonight.

So we walk in the door, go to the hostess desk and wait for 5 minutes for a hostess to sit us. So ok, whatever. We sit down and wait for another 10 minutes to be greeted by a male server which was a nice guy, and note, he wasn't even our designated server. (It was NOT packed at all, very few tables had customers) So he takes our order and after that, our designated server finally comes over and introduces herself. We order our entire meal and appetizer with our drinks so it wouldnt take long. So we wait, and wait, and wait on our appetizer. So, im chillin drinkin a beer and I get half way done and our MEAL finally comes out, with our appetizer. So I kindly say, we don't want the appetizer anymore because our food is already here. (Who wants to eat your appetizer with your food, its an appetizer so you can snack while you wait for your food). So she walks off for a minute, then comes back and snatches the appetizer plate off the table, in an extremely rude manner without saying a word. I'm still like whatever drinking my beer. So we start to eat into our wings and notice that they don't seem to taste right. We look at them and theres still blood on the inside of the wings, and the chicken is still mushy and soft from where it wasn't cooked completely. I was disgusted by it. We decide to notify our server that there was a problem, but he/she or whoever it was supposed to be was no where to be found. Five minutes pass and the manager walks out to our table to give us the appetizer back that our server had snatched off our table a while back. (Which was fairly decent of him to do.) We show him the wings and even he is disgusted by the still clucking chicken. Definitely a turnoff for food. So least to say, we didn't end up eating there. Now I do have to give thanks and props to the manager who took care of the problem. He was a genuinely nice guy who seemed to want to do the right thing.

Personally, I think they were just severely understaffed tonight and that caused a lot of the problems we experienced. Will we eat there again... Probably not anytime soon, just because if I get Salmonella I'll sick as a mother and in no shape to eat more chicken.
+1 for being reasonable.

koukis14
05-20-2007, 10:57 PM
+1 for being reasonable.



X2

HeLLo iM iZzY
05-20-2007, 11:04 PM
x3

Benefit
05-20-2007, 11:05 PM
should have shot the waitress and left

Kyle
05-20-2007, 11:17 PM
Sorry to hear about your experience. I eat at Wild Wings very often, and customer service is poor 90% of the time. But no one elses wings can compare so I will continue to eat there.

mxglory258
05-20-2007, 11:25 PM
x3
X4. I would've been an asshole. It's just my nature. So reps for u!

Ruiner
05-20-2007, 11:39 PM
I live in Suwanee and I am sorry that you had to go through that. I don't go there very often. On another note, your sig kicks ass!

Stormhammer
05-21-2007, 02:01 AM
odd enough I was there tonight too - we had I guess 2 waitresses that were serving like that entire corner of the restaurant - and I agree, they seemed to be really understaffed that night - drinks took awhiel to get out, but my wings didn't take too long, no were they undercooked - so I dunno - but props to the manager

GSRteg®
05-21-2007, 02:05 AM
lol :goodjob:




should have shot the waitress and left

RandomGuy
05-21-2007, 02:54 AM
you shoulda told the waitress to say "this is madness!!1" so you can reply "no, this is sparta" and kick her in her ribcage

its customary

1SICKLEX
05-21-2007, 03:01 AM
I'm tired of wait staff mad, they are wait staff.

You did a good job.

civic95
05-21-2007, 07:55 AM
Everytime I've eaten at that one the waitress we get is always too busy hanging out with her friends at the bar. Giving her friends free drinks, but I can't even pay for one. :thinking: You might as well order 2 or 3 when she does come by cause who knows when she will come back.

CopyRight
05-21-2007, 09:05 AM
Wild Wings in Suwanee can lick my balls....

they have rude little 16yr old hostesses...and the servers are just plain lazy. I use to frequent the one in Marietta, but once Suwanee opened up I was happy to not having to drive so far...well, of the 5 times I've been...I've decided it's not worth it anymore. The one on Windward Pkwy is actually okay, so I go there now.

The food is never consistent at the suwanee location imo...I actually wrote to the corporate office one time, after we waited 45mins for a table, and the little hostess girls were clearly seating their friends and family ahead of us...I ended up getting $150 gift card, and a apology from the manager...but I'll never go there again.

Ruiner
05-21-2007, 09:18 AM
Wild Wings in Suwanee can lick my balls....

they have rude little 16yr old hostesses...and the servers are just plain lazy. I use to frequent the one in Marietta, but once Suwanee opened up I was happy to not having to drive so far...well, of the 5 times I've been...I've decided it's not worth it anymore. The one on Windward Pkwy is actually okay, so I go there now.

The food is never consistent at the suwanee location imo...I actually wrote to the corporate office one time, after we waited 45mins for a table, and the little hostess girls were clearly seating their friends and family ahead of us...I ended up getting $150 gift card, and a apology from the manager...but I'll never go there again.

Oh come on, if you can't charm the pants off of 16 yr old girls so that they think that you are the best and deserve special treatment, we gotta talk. That's the easy part. :goodjob:

CopyRight
05-21-2007, 09:41 AM
Oh come on, if you can't charm the pants off of 16 yr old girls so that they think that you are the best and deserve special treatment, we gotta talk. That's the easy part. :goodjob:


nah man, I was with my girlfriend, and don't have all that time to deal with Paris hilton wannabe's...personally, I'd like to kick every girl's teeth in who imitate or have paris as their idol...1 paris is more than enough for this world.

04CoorsCan
05-21-2007, 02:42 PM
The main reason I don't eat there exactly....no one there seems to care. If I eat wings, its Taco Mac or Hooters....at least if the service sucks at Hooters you have something to look at vs some 14 year old who thinks she's the shit. Wild Wings FTMFL.

If I wanted cold, burnt or under-cooked food, with rude service.....i'd still be with my ex girlfriend.

2.0civic
05-21-2007, 02:45 PM
Sorry to hear about your experience. I eat at Wild Wings very often, and customer service is poor 90% of the time. But no one elses wings can compare so I will continue to eat there.

x2

Service at that location SUCKS ASS. Everytime we go up there, our beer is warm our wings are cold or something else ALWAYS happens but hey, cant beat buy one get one wings

that being said, ill be there tomorrow lol

Psycho
05-21-2007, 03:10 PM
Wow, rick giblin? I haven't seen or talked to you since 9th grade. That's like 6 or 7 years.

Kyle
05-21-2007, 10:58 PM
x2

Service at that location SUCKS ASS. Everytime we go up there, our beer is warm our wings are cold or something else ALWAYS happens but hey, cant beat buy one get one wings

that being said, ill be there tomorrow lol
I always go to the Alpharetta one on Mansell road. Its staffed by 18-22 year olds who could care less how your service is. We watched our waiter watch TV for a while one day.

I will be there tomorrow as well.

Lucky DAWG
05-21-2007, 11:03 PM
:welcome:

Well, I don't know where to put this so I thought that this would suit it the best. I just got back from going out to eat with my fiance' at Wild Wing Suwanee. We've eaten there many of times and it has been great except for the service which could be a little faster, but except for that, it's a great place until tonight.

So we walk in the door, go to the hostess desk and wait for 5 minutes for a hostess to sit us. So ok, whatever. We sit down and wait for another 10 minutes to be greeted by a male server which was a nice guy, and note, he wasn't even our designated server. (It was NOT packed at all, very few tables had customers) So he takes our order and after that, our designated server finally comes over and introduces herself. We order our entire meal and appetizer with our drinks so it wouldnt take long. So we wait, and wait, and wait on our appetizer. So, im chillin drinkin a beer and I get half way done and our MEAL finally comes out, with our appetizer. So I kindly say, we don't want the appetizer anymore because our food is already here. (Who wants to eat your appetizer with your food, its an appetizer so you can snack while you wait for your food). So she walks off for a minute, then comes back and snatches the appetizer plate off the table, in an extremely rude manner without saying a word. I'm still like whatever drinking my beer. So we start to eat into our wings and notice that they don't seem to taste right. We look at them and theres still blood on the inside of the wings, and the chicken is still mushy and soft from where it wasn't cooked completely. I was disgusted by it. We decide to notify our server that there was a problem, but he/she or whoever it was supposed to be was no where to be found. Five minutes pass and the manager walks out to our table to give us the appetizer back that our server had snatched off our table a while back. (Which was fairly decent of him to do.) We show him the wings and even he is disgusted by the still clucking chicken. Definitely a turnoff for food. So least to say, we didn't end up eating there. Now I do have to give thanks and props to the manager who took care of the problem. He was a genuinely nice guy who seemed to want to do the right thing.

Personally, I think they were just severely understaffed tonight and that caused a lot of the problems we experienced. Will we eat there again... Probably not anytime soon, just because if I get Salmonella I'll sick as a mother and in no shape to eat more chicken.


that beer took you a long ass time to finish
i would be concerned about that going bad at that point

rickgiblin
05-21-2007, 11:21 PM
that beer took you a long ass time to finish
i would be concerned about that going bad at that point

yea, it took a while cuse i didnt know when she would come back for another one. yet to say, that was the only one that night. what a waste of time. can i please have the hour of my life back that they took? can i get a refund?

Psycho
05-21-2007, 11:23 PM
^you failed to answer my question on the previous page.

Lucky DAWG
05-21-2007, 11:29 PM
yea, it took a while cuse i didnt know when she would come back for another one. yet to say, that was the only one that night. what a waste of time. can i please have the hour of my life back that they took? can i get a refund?

lol i feel ya
i was just giving ya a hard time for sippin on the beer. :cheers:

pick up one for a underaged IA member please

Stormhammer
05-21-2007, 11:38 PM
I gotta agree though, I'd rather go to the Hooters in Lawrenceville - boobies aside, the service is pretty good, and the food is pretty good as well ( and dont be surprised if the manager swings on by asking how everything is just out of the blue LOL - he came up to us on some little budweiser cooler scooter thing )

rickgiblin
05-21-2007, 11:39 PM
^you failed to answer my question on the previous page.

yea, hey boy, how you been... your rite, havent talked to you in a good minute. ive just been going back and forth to school and work and trying to plan a wedding. im getting married in october. except for that, i just mostly chill and work on my car. what have you been up too?

o, yea, i still live at teh same place. havent gone anywhere... u?

Psycho
05-21-2007, 11:48 PM
I've just been chillin, racking up speeding tickets like I'll win something if I keep doing it. I go to perimeter, but I'm trying to transfer to Georgia Southern.

So you're getting married? Who's the lucky lady?

rickgiblin
05-22-2007, 12:04 AM
I've just been chillin, racking up speeding tickets like I'll win something if I keep doing it. I go to perimeter, but I'm trying to transfer to Georgia Southern.

So you're getting married? Who's the lucky lady?

princess12 on here... she went to jefferson high. but yep, come october, ill be taken for good. shes amazing and have helped me out alot. now i havent been in trouble or jail since i have met her. :) :goodjob:

Psycho
05-22-2007, 12:14 AM
wow, you used IA to find a soulmate?
I come on here just to fuck with people when I get bored :( oh the folly of my actions

S II K
05-22-2007, 12:47 AM
I gotta agree though, I'd rather go to the Hooters in Lawrenceville - boobies aside, the service is pretty good, and the food is pretty good as well ( and dont be surprised if the manager swings on by asking how everything is just out of the blue LOL - he came up to us on some little budweiser cooler scooter thing )


hooters in lawrenceville went to shit now. i used to go there all the time, but last time i went i realized how lazy those tig ol' bittie bitches where, and the white manager is a fucking prick. everytime i go there it takes an hour to get our drink another hour to get our food and once our food gets there either A)its the wrong thing B) taste like shit C) im not hungry anymore cuz ive been starving my ass of for an hour. well continuing with my story after a long hour of waiting i get the wrong damn order i tell our waitress that i got the wrong order she literaly snatches my plate almost hit me in the damn face and says "this is what you ordered" in a rude way. by now i didnt care about being polite so i said "i think i would fucking know what i ordered" then i tell her to call her manager and she refused to and walked away. then i saw the white manager and i called him over and he just looked at me with a (what the fuck do you want look) and turned around and walked away. she then came back threw the check on the table, by now im pissed off so i get up and call the black manager and tell him the situation and he was a bit more understanding and told us we can eat for free. but still the last couple times i went the waitresses would just sit at the tables with their buddies and forget that they have other paying customers that wan their damn food/refills. one of the waitresses literally told me to hold on because she was having a rough day and wanted to smoke a cigg...bitch you cant just walk out on a customer thats about to order to go smoke. if you're having a rough day suck it up.



BTW! has anyone here had breaded spicey jack chicken wings at hooters before?!?! because last time i went there our flat ass waitress swore on everything that they've never had that before. even though i got it everytime i went there. :thinking:

Hundo®
05-22-2007, 09:11 AM
bound to have a bad experience sooner or later, i've been there at least 20times and no complaints.. especially when they're packed :p

Stormhammer
05-22-2007, 11:17 AM
hooters in lawrenceville went to shit now. i used to go there all the time, but last time i went i realized how lazy those tig ol' bittie bitches where, and the white manager is a fucking prick. everytime i go there it takes an hour to get our drink another hour to get our food and once our food gets there either A)its the wrong thing B) taste like shit C) im not hungry anymore cuz ive been starving my ass of for an hour. well continuing with my story after a long hour of waiting i get the wrong damn order i tell our waitress that i got the wrong order she literaly snatches my plate almost hit me in the damn face and says "this is what you ordered" in a rude way. by now i didnt care about being polite so i said "i think i would fucking know what i ordered" then i tell her to call her manager and she refused to and walked away. then i saw the white manager and i called him over and he just looked at me with a (what the fuck do you want look) and turned around and walked away. she then came back threw the check on the table, by now im pissed off so i get up and call the black manager and tell him the situation and he was a bit more understanding and told us we can eat for free. but still the last couple times i went the waitresses would just sit at the tables with their buddies and forget that they have other paying customers that wan their damn food/refills. one of the waitresses literally told me to hold on because she was having a rough day and wanted to smoke a cigg...bitch you cant just walk out on a customer thats about to order to go smoke. if you're having a rough day suck it up.



BTW! has anyone here had breaded spicey jack chicken wings at hooters before?!?! because last time i went there our flat ass waitress swore on everything that they've never had that before. even though i got it everytime i went there. :thinking:



odd - I've never had an issue with my waitress being lazy etc - well save for the day after new years cause this one was kinda still tipsy... lol, so we let her go home and switched tables for her - but again - I guess it happens sooner or later to all restaurants? :thinking:

koukis14
05-22-2007, 11:41 AM
I leave as soon as I get a shitty server. I worked in the restaurant business for years before I got into the automotive business and I don't put up with that shit. I have seen what servers do to peoples food when they have a bad day. It is not like the person is being a dick its just the server having a stick up thier ass.

On the other side of things if the server does an amazing job I give them huge tips. I gave a guy a $60 tip on a $110 bill. He chased me down in the parking because he though I gave him too much and I said "this is why I gave you this much, you did an awesome job" I though he was going to cry.

I have also told a server that she must be suckin someones dick to have a job here because you are the worst waitress I have ever had. She threw our plates down and the food went all over us. That one was fun, the waitress and bus boy were screaming at my dad and I on the way out. The bus boy grabbed me by the shirt and my dad put him into a wall. Then the manager came out and asked us what was going on. He fired the waitress and bus boy on the spot. I still laugh when I think about that one.

2.0civic
05-22-2007, 11:55 AM
hooters in lawrenceville went to shit now. i used to go there all the time, but last time i went i realized how lazy those tig ol' bittie bitches where, and the white manager is a fucking prick. everytime i go there it takes an hour to get our drink another hour to get our food and once our food gets there either A)its the wrong thing B) taste like shit C) im not hungry anymore cuz ive been starving my ass of for an hour. well continuing with my story after a long hour of waiting i get the wrong damn order i tell our waitress that i got the wrong order she literaly snatches my plate almost hit me in the damn face and says "this is what you ordered" in a rude way. by now i didnt care about being polite so i said "i think i would fucking know what i ordered" then i tell her to call her manager and she refused to and walked away. then i saw the white manager and i called him over and he just looked at me with a (what the fuck do you want look) and turned around and walked away. she then came back threw the check on the table, by now im pissed off so i get up and call the black manager and tell him the situation and he was a bit more understanding and told us we can eat for free. but still the last couple times i went the waitresses would just sit at the tables with their buddies and forget that they have other paying customers that wan their damn food/refills. one of the waitresses literally told me to hold on because she was having a rough day and wanted to smoke a cigg...bitch you cant just walk out on a customer thats about to order to go smoke. if you're having a rough day suck it up.



BTW! has anyone here had breaded spicey jack chicken wings at hooters before?!?! because last time i went there our flat ass waitress swore on everything that they've never had that before. even though i got it everytime i went there. :thinking:

Wow, we must always have the same waitresses then...The probably mmm...12 times ive been there, this sounds like what happens to us. It can be just a few people in there (or slammed packed which is reasonable sometimes) but when i have an empty glass for 30 minutes, you wont get a tip:2cents:

BTW, they pay so little attention to their customers, Ive actually dipped out before with some buddys, went home, came back and they thought we were new customers and the check never even hit the table (2 hours later)

Plus ive just dipped on the tab entirely about 3 times there. Only twice have i had reasonable service there

d993s
05-22-2007, 02:03 PM
Wow, we must always have the same waitresses then...The probably mmm...12 times ive been there, this sounds like what happens to us. It can be just a few people in there (or slammed packed which is reasonable sometimes) but when i have an empty glass for 30 minutes, you wont get a tip:2cents:

BTW, they pay so little attention to their customers, Ive actually dipped out before with some buddys, went home, came back and they thought we were new customers and the check never even hit the table (2 hours later)

Plus ive just dipped on the tab entirely about 3 times there. Only twice have i had reasonable service there

Bad service deserves a bad tip.
But I always give them a second chance, if if they redeem themselves, I really make it up to them (100% or more tip).

A few years ago we got really bad service at Applebees on Pleasant Hill. The check was around $55 and I left $5 on the table. No, not a $5 tip, but JUST $5 for the entire check. I even waited for her to come back to the table so she can see us leave. She was in awe. We came back a week or 2 later, she served us again, did really good, and I paid for the previous check, the current one, and a extra $60 tip, which was more than 200% of that night's check.
She was our best server for the next 2 years, but then she moved on to another job.

Nittanys1
09-03-2007, 03:42 PM
I know this is an old thread but could you tell me then names of the people there who served you and the manager? I work back in the kitchen preparing all the food for customers to eat and I do a damn good job doing it. I just want to know who made this experience an unpleasant one for you? That also goes to others on this thread that have positive or negative experiences. your feedback can be heard as I talk to the managers/owners on a daily basis.

Dracc
09-03-2007, 03:55 PM
I've never gone to that place but i'm constantly hearing bad things about it from ppl i know.. guess i'm not finding out for myself

collins
09-03-2007, 08:49 PM
doof, you STILL workin there? damn man you been there a WHIIILE!!!

Nittanys1
09-03-2007, 08:50 PM
your right doofis....I have been on and off there since they have been open!

On_Her_Face
09-04-2007, 01:21 AM
i've never had trouble there but no place of service can be perfect, did you atleast get free food?.. (if this was asked in the thread earlier sorry i didn't read the whole thing)

Stormhammer
09-04-2007, 04:15 AM
you guys need to provide complimetary milk and peptol bismol with those bravehearts :lmao:

BobbyFresco
09-04-2007, 08:17 AM
Bad food and bad service sucks........

Princess12
09-04-2007, 10:17 AM
I know this is an old thread but could you tell me then names of the people there who served you and the manager? I work back in the kitchen preparing all the food for customers to eat and I do a damn good job doing it. I just want to know who made this experience an unpleasant one for you? That also goes to others on this thread that have positive or negative experiences. your feedback can be heard as I talk to the managers/owners on a daily basis.

I don't even remember who our server/s were that night. Heck, I don't remember what I had for dinner last night. But apparently, the last guy we spoke to was the shift manager and he did take care of us. Thank you for looking out for us though! I appreciate it!! +1

Ruiner
09-04-2007, 10:28 AM
I know this is an old thread but could you tell me then names of the people there who served you and the manager? I work back in the kitchen preparing all the food for customers to eat and I do a damn good job doing it. I just want to know who made this experience an unpleasant one for you? That also goes to others on this thread that have positive or negative experiences. your feedback can be heard as I talk to the managers/owners on a daily basis.

The cougars that invade over the weekend....ahh, the cougars. :)

rickgiblin
09-04-2007, 10:09 PM
actually i remember the woman waitress.... she was a bigger girl, with alot of piercings, didnt really look like she fit in there. im not trying to be rude but she really wasnt attractive at all. kinda goth alittle maybe

Julio
09-04-2007, 10:25 PM
Ive been to that place 2 time over 4 years ago..... and never again.

If I was in a bar mood, I would go to Jeffries right around the corner..

Shit, havent been there in a long time too..

lol.

Nittanys1
09-04-2007, 11:04 PM
actually i remember the woman waitress.... she was a bigger girl, with alot of piercings, didnt really look like she fit in there. im not trying to be rude but she really wasnt attractive at all. kinda goth alittle maybe


her name is Lucky...